Effective Date: November 15th, 2023

1. Introduction

United Creditors Connect (“UCC”, “we”, “us”, “our”) is committed to protecting the privacy of our conference attendees, vendors, and website visitors. This Privacy Policy outlines our practices regarding the collection, use, protection, and sharing of your personal information.

2. Information Collection

  • Conference Attendees: Personal information is collected through the GravityForms plugin when you register for our conference. This includes your name, email address, credit union affiliation, and payment information.
  • Vendors: Vendors signing up through the WP-Members plugin provide details such as name, business name, contact information, and payment details.
  • Website Visitors: When visitors leave comments, we collect data shown in the comments form, visitor’s IP address, and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service (privacy policy here).

3. Use of Information

  • Process conference registrations, manage accounts, send tickets, and communicate about the event.
  • Updates about future events, subject to your consent where required by law.
  • Comments, and other user-generated content, are used for community interaction purposes.

4. Sharing of Information

  • No sale, rent, or sharing of personal information with third parties for their marketing purposes.
  • Shared with third-party service providers for payment processing and event management.
  • Comments may be checked through an automated spam detection service.

5. Data Security

  • Robust security measures, including encryption and secure server hosting.
  • Regular audits to ensure security effectiveness.

6. Your Rights

  • Request access, correction, or deletion of personal information at any time.
  • Additional rights under the CCPA for California residents as outlined in this policy.

7. Cookies and Tracking Technologies

  • Various cookies and technologies used for enhancing user experience, understanding site usage, and facilitating certain site functionalities.
  • Detailed information about the types of cookies used and managing preferences is outlined in our Cookie Policy here.

8. Embedded Content from Other Websites

  • Articles on this site may include embedded content (e.g., videos, images, articles). Such embedded content from other websites behaves as if the visitor has visited the other website.

9. Data Retention

  • Comments and their metadata are retained indefinitely.
  • User registration data is retained as long as the user account remains active.

10. Changes to This Policy

  • UCC reserves the right to modify this policy. Changes will be posted with an updated effective date.

11. Contact Us

12. Governing Law

  • This policy is governed by the laws of the State of California and applicable U.S. federal law.


  • If you request a password reset, your IP address will be included in the reset email.


  • Request an exported file of the personal data we hold, including any data provided.
  • Request erasure of personal data, excluding data we are obliged to keep for administrative, legal, or security purposes.


  • Visitor comments may be checked through an automated spam detection service.