2024 UCC Conference has concluded
We are looking forward to seeing you in 2025!

Empowering unity & knowledge, fusing tradition and innovation in the credit union and financial services industry for a collaborative, elevated future.


Mission Statement

Championing a new era in the credit union and financial services industry, we are dedicated to empowering unity and fostering knowledge. By seamlessly blending time-honored traditions with cutting-edge innovations, we aim to cultivate a collaborative environment that elevates our collective future. Our mission is rooted in bringing together diverse perspectives to create a stronger, more innovative credit union and financial services sector for all.

Join Us for Our Exclusive UCC Webinar!

Wednesday, May 22nd, 12-1 PM ET

Click Here to Register 

Managing Delinquencies Like a Pro: Expert Tips Across the Loan Lifecycle

We are delighted to invite you to an intimate fireside chat webinar where industry experts from REPAY, Cherrywood Enterprises, Allied Solutions, and Lexop will share invaluable insights on navigating the loan lifecycle. Hosted by Shannon Stewart from Southland CU & United Creditors Connect, this session promises to be an engaging and informative discussion aimed at equipping you with actionable strategies to combat rising delinquencies.


  • Loan Lifecycle Management and CPI Programs: Understand how effective loan lifecycle management, including CPI programs, mitigates risk and protects lenders’ interests.
  • Operations Streamlining and Member Experience: Discover competitive solutions to streamline operations, enhance member experience, and manage delinquencies effectively.
  • Payment Optimization: Explore innovative payment technologies and strategies to improve collections efficiency and reduce delinquencies.
  • Digitization of Collection Processes: Discover practical digital tactics to enhance efficiency, reduce costs, and improve member satisfaction throughout the loan lifecycle.
  • Debt Recovery Strategies: Gain insights into effective debt buying strategies, portfolio management techniques, and pricing trends to maximize recovery and minimize losses.

Click Here to Register 

The Speakers:

 John DeLuccia
CPI Sales Specialist

 Aaron Dils
SVP of Sales

Michael Pupil
VP of Sales

Craig Geisler

2024 conference

2024 Speakers

Scroll down for 2024 UCC  Speaker List

UCC LEAD sponsors

Allied Solutions


South Bay Remarketing Services

UCC sponsors



FAI Financial Assistance, Inc.

ConServe Accounts Receivable Management

Thomson Reuters

National Powersport Auctions

NCCI Your Eyes and Ears in the Field

REPAY Realtime Electronic Payments

ABA Recovery

Eagle Group XX

States Recovery Systems Inc

Credit Union Leasing of America

Yellowstone Collateral Solutions

Universal Fidelity (UFLP)

CarScouts Credit Union

2024 UCC schedule



UCC conference speakers


Chuck Liddell

UFC Champion

Charles Liddell, known as “The Iceman”, is a retired American MMA fighter and former UFC Light Heavyweight Champion. He competed from 1998 to 2018, credited with popularizing MMA with a 16–7 UFC record. On July 10, 2009, Liddell was inducted into the UFC Hall of Fame.

Chris Benson

UCC President/MC

Chris Benson, a credit union industry leader, brings over 20 yrs of experience in collections & delinquency management to his role as UCC’s President. He is committed to developing a stronger and more innovative credit union and financial services network by offering insights with industry peers. Off-duty, Chris is a family man, coaching his daughter’s club softball team and an avid hockey enthusiast.

Karel Rocha, Esq.

Principal Partner

Karel Rocha, Esq., a seasoned attorney with 20+ years in creditor collections, is a legal champion for credit unions. He’ll update on consumer laws affecting finance at our conference. With trials across California and numerous legal seminars, his expertise is invaluable to financial institutions.

 Michael T. Abraham

President & CEO

Michael, with 20 years in finance and a rise from loan manager to CEO of FFCU, grew the credit union by 300%. He pioneered a collaborative network for credit unions. Serving as a board treasurer and chair, he also teaches Finance at North Park University. BA & MBA from DePaul; CCUE certified.

Milton Hunt

Trainer and Coach

Milton Hunt, Lumbee tribe member and dynamic ‘edu-tainer,’ offers impactful Employee Training and Motivational Speaking with a blend of cultural wisdom and professional expertise. Adept at bridging cultural divides, his sessions energize and unify. Recognized leader with numerous civic awards.

Dallas Bergl


Dallas Bergl, CEO of INOVA FCU since ’99, has led 25+ years of credit union growth, mergers, and service evolution. A decorated veteran and influential board member across several credit unions and community projects, he’s recognized for his service with multiple awards, including the Key to the City of Elkhart.

K. (Gandhi) Eswaramoorthy

Debt Program Lead

Gandhi Eswaramoorthy, with 25+ years in credit card risk management, is the Program Manager for Debt Collections at the Consumer Financial Protection Bureau since 2017. PhD in Agricultural Economics, Iowa State University.

Michael Pupil

Vice President

Michael Pupil, VP of Sales, brings 20+ years  of expertise in Financial Services, IT, and Software consulting and management. At Lexop, he leads in streamlining workflows for managing past-due accounts with innovative digital solutions, emphasizing humane and flexible approaches. Michael champions customer-centric strategies for loyalty and retention.


Senior Tech Exec & Cyber Security Expert

Surprise Guest: Senior Tech Executive with 20+ years in the industry, an expert in digital transformation and IT solutions. Renowned for leading innovative strategies, a Microsoft Certified Trainer and a mentor in executive business strategy. With a history in significant tech advancements and a commitment to philanthropy, his insights are invaluable.

Blake Hastings

SVP @ SWBC & ex-SVP @ The Fed

Blake, with over 35 years in economics, excels as SWBC’s SVP, guiding corporate strategy and economic analysis. A former SVP at the Federal Reserve, his expertise spans M&A, risk management & leadership development. Blake holds a BA and MBA from George Washington University, is multilingual, and is recognized for driving innovation and strategic growth.

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Scholarship Application Deadline: February 9, 2025
Seize the opportunity to attend United Creditors Connect 2025 with our scholarship program! Designed for dedicated professionals in the credit union and financial sector, this scholarship covers full conference access, offering a platform for unparalleled learning and networking.
Scholarship Opportunities Include:
– Airfare
– Hotel
– UCC Registration
Limited scholarships available – don’t miss out!

Apply for Scholarship